{"id":629,"date":"2025-10-30T13:21:54","date_gmt":"2025-10-30T13:21:54","guid":{"rendered":"https:\/\/aarohishah.in\/?page_id=629"},"modified":"2025-10-30T13:25:12","modified_gmt":"2025-10-30T13:25:12","slug":"grievance-redressal-policy","status":"publish","type":"page","link":"https:\/\/aarohishah.in\/index.php\/grievance-redressal-policy\/","title":{"rendered":"Grievance redressal Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"629\" class=\"elementor elementor-629\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-253cd09a elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"253cd09a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19f9b983\" data-id=\"19f9b983\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e66e13e elementor-widget elementor-widget-heading\" data-id=\"e66e13e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Grievance redressal Policy<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34bdaaf2 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34bdaaf2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-b6971d\" data-id=\"b6971d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5e798b1f\" data-id=\"5e798b1f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c15796 elementor-widget elementor-widget-text-editor\" data-id=\"8c15796\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>\u2022 <\/strong>The clients can write to compliance.Info@aarohishah.in for redressing the grievance. Alternatively, the clients may call on +91 \u2013 9879208666. If the grievance raised by the customer in the support platform fails to be redressed within the period of 14 working days, then the customer can raise the grievance in SCORES platform- SEBI complaints redress system scores.gov.in<br \/><br \/><strong>\u2022 <\/strong>SCORES LINK \u2013 <a href=\"https:\/\/scores.sebi.gov.in\/\">Click Here*<\/a><br \/><br \/><strong>\u2022 <\/strong>ODR Portal could be accessed, if unsatisfied with the response. A common Online Dispute Resolution Portal (\u201cODR Portal\u201d) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. Your attention is drawn to the SEBI circular no. SEBI\/HO\/OIAE\/OIAE_IAD-1\/P\/CIR\/2023\/131 dated July 31, 2023, on \u201cOnline Resolution of Disputes in the Indian Securities Market\u201d. ODR Portal can be accessed via the following link \u2013 https:\/\/smartodr.in\/<br \/><br \/><strong>Details of Compliance\/Grievance Officer:<\/strong><br \/><strong>Name:<\/strong> Aarohi Palak Shah<br \/><strong>Contact No.:<\/strong> +91 9879208666<br \/><strong>Email:<\/strong> Info@aarohishah.in<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-4cd0a9c7\" data-id=\"4cd0a9c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Grievance redressal Policy \u2022 The clients can write to compliance.Info@aarohishah.in for redressing the grievance. Alternatively, the clients may call on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-629","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/pages\/629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/comments?post=629"}],"version-history":[{"count":7,"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/pages\/629\/revisions"}],"predecessor-version":[{"id":637,"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/pages\/629\/revisions\/637"}],"wp:attachment":[{"href":"https:\/\/aarohishah.in\/index.php\/wp-json\/wp\/v2\/media?parent=629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}